Awards are not an objective marker of the quality of your agency’s work. In fact, lots are just bullshit. But that doesn’t mean they don’t matter. They matter to your employees. To see the …
Insights
The Founder’s First Step to Delegation, Scaling, and Maintaining Your Sanity
Most agency owners I work with – and myself, when I was in that role for the first number of years – struggle with delegation. They want to scale, and they've heard about delegation, but don't know …
Selling My Digital Agency: An Interview on How it Happened
John Warrillow is a well-known author and expert on service businesses as well as mergers & acquisitions within the space. I did an interview on his podcast, Built to Sell Radio, that outlines my …
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Diversifying Your Identity: Being More Than an Entrepreneur
We're taught to diversify our stock portfolio – that way, if one stock tanks, our whole portfolio doesn't go with it. Should we do the same with our identities? Starting, growing, and running a …
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How We Built a Powerful $4M Sales System – with Only 2 People
For a long time, my business was stuck. Stuck at 10 people and around $1M revenue. I didn't know how to break through the ceiling that seemed to be above us. It wasn't until I implemented an input and …
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Why Value-Based Pricing is Ruining Your Profits
Value-based pricing is often touted as the saviour to professional services firms and their profitability woes. It is often misunderstood, or positioned, as a holy grail. But the truth is, value …
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