A few years ago, I was looking to move to a small mountain town and build a new house. I spoke to a variety of builders about what it might cost to build a house with them and how the process …
Insights
5 Rules for Better Project Communication (with Examples)
Every agency job posting has “good communicator” listed as a requirement, and most of us assume we’ve got it covered. We write clear emails, use proper punctuation, maybe even throw in the occasional …
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What Kind of Person Do You Want to Be?
There are countless moments I wish I could take a mulligan on — as an entrepreneur, and as a person. I bet you have a few too. Leading a company or team is a minefield for these moments. The job is …
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Inside the Black Box of Web Design Pricing
Web design costs have always come in a huge range of shapes & sizes. Clients often struggle to understand why websites cost what they do, and freelancers or agencies struggle with how to price …
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Good Habits. Better Sales.
Your firm’s sales–an outcome–are directly tied to the habits you develop. Read that line again and let it sink in. Remember, a habit is a consistent practice. Something you do over and …
A.I. Is Not Your Brain
Use AI in your firm, but use it for lower-value labour and for expediency. Don’t use it to replace your thinking, your perspective, your special sauce. The latter is why clients hire you; it’s what …